Support
Need help with Skitter? For questions, feedback or technical support, email juye@juye.net. I aim to answer within 48 hours.
Subscriptions are managed in your Apple Account settings in the App Store, and refunds are handled by Apple at reportaproblem.apple.com.
Where to look first
- Questions and answers. The questions people ask most: what's free, how big a site Skitter crawls, and why a site answers 403 or 429.
- What a check means. Every check has a page of its own under Checks, with why it matters and how to fix it. In the app, the same words are in Help ▸ Check Reference.
- A sample to explore. Help ▸ Open Sample Crawl opens a finished crawl to look around.
- Skitter visited your site. Skitter's crawler says what it is and how to slow it down or block it.